The Secret Sauce – Engage Your Employees

Do your employees think like an owner? If so, most likely they are engaged in their work. Simply put, engagement is a measure of how frequently employees think and consciously reflect on their actions and performance and how those actions affect the organization. Employees who think like owners are more engaged, more likely to do …

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Crabby Customers

Companies that provide appropriate training can help turn the most difficult customer encounters into positive experiences. Original article contributed by Diane Hageman. Related Event: Lunchtime Learning, 4/3/19, 12 - 1 p.m. @ the Chamber office, 1411 W. St. Germain St., St. Cloud

The Real Fear is Loss

We all know that people fear change...or do they? Read on to find out how you can help encourage the next generation of business professionals to embrace change with enthusiasm. Original article contributed by Greg Vandal, Vox Liberi. Related Event: 2019 Unite for Success High School Summer Internship Program